Reference

Open Your Account With Clear Data Rules

Your privacy choices are written into the account flow before you reach Sic Bo, The Dog House Megaways or Rocket Crash.

Account data explainedDANA and QRIS contextDevice session checks
bawahoki Open Your Account With Clear Data Rules
CONTACT ROUTES

Check Privacy Help Before You Share

Privacy questions should reach the team through channels we can verify. Use live chat for quick account-session questions, email for document requests and the account inbox…

Live chat privacy check Use live chat from your logged-in account when you need to ask why a…
Email request record Send privacy requests by email when you need a written trail for access, correction…
Account inbox follow-up Use the account inbox for replies linked to your login, especially when a wallet…
DATA CONTROLS

Browse Privacy Controls Inside Your Account

Privacy control should feel practical, not hidden behind vague terms. We explain what data is collected, why it is kept and how you can ask us to correct or review it.

Registration details

We use the details you submit during account creation to identify your profile, secure login access and connect future support requests to the right account record.

Payment references

DANA, OVO, GoPay, QRIS and bank transfer references are stored with transaction timing, amount and account status so wallet questions can be checked without exposing extra personal data.

Device signals

Mobile and desktop sessions may record browser type, IP signal and login timing. These checks help us spot unusual access before your wallet or account settings are changed.

Cookie choices

Cookies keep your session active, remember basic preferences and support security checks. You can clear them in your browser, then sign in again to start a new session.

Retention reasons

We keep account, wallet and support records only for operational, security and legal needs. Older records are reviewed so they are not kept without a valid reason.

Change requests

Ask support to correct account details, review stored contact data or explain a privacy decision. We verify ownership first so another person cannot alter your record.

Start With Answers About Your Data

These answers cover the privacy questions we hear before account creation and after wallet activity. They explain what we collect, how payment data is handled, how device checks work and which steps you can take if something in your record needs attention.

We collect the details needed to create and protect your account, including contact data, login credential, device signal and wallet references. We do not ask for extra documents unless a request needs ownership checking.

Payment references help us match wallet activity to your account, confirm timing and answer deposit or withdrawal questions. They are used for account operations, security checks and support follow-up.

Yes. Contact support from your logged-in account or email us with the detail you want reviewed. We may ask for a simple ownership check before updating stored account data.

Cookies keep your session active, remember basic preferences and support security checks. You can clear cookies through your browser settings, then sign in again when you want a fresh session.

We share only what is needed to process or check wallet activity through DANA, OVO, GoPay, QRIS or bank transfer. We do not sell your personal account data.

We keep records for operational, security and legal reasons, then review them when they are no longer needed. Some retention periods depend on local law or valid account-safety needs.

Use live chat for quick session questions, email for written requests or the account inbox for logged-in follow-up. Our support desk is monitored 10:00-24:00 WIB.